Solange man selbst redet, erfährt man nichts.Marie von Ebner-Eschenbach
Wenn du meinst zu wissen, was der andere denkt, frage nach!
If something works, do more of it, and if something doesn’t work, do something else.Steve de Shazer
The only difference between fear and excitement is what we label it.Peter McWilliams
Give clients the perspective of the driver's seat instead of the back of the bus.Fredrike Bannink